Ric Hansen - State Farm Insurance Agent in 5517 Southwest 69 Terrace

Customer Reviews about Ric Hansen - State Farm Insurance Agent:

• ★ ☆ ☆ ☆ ☆
  This is the first time I've looked at the reviews on here! My name is Angelo Martinez and if I could rate Ric Hansen's State Farm's performance I would rate them a negative five stars... I definitely would!!! They have dropped the ball on my policy... not once, not twice, but definitely several times. I have to cancel my policy with them due to negligence of there agents Teresa Coleman, Ashley Greer, and now Melissa Shannon. Now they want me to pay an extra $250 because they didn't receive a form of Non-insured motorists. Which I clearly sent, through email. Luckily, I had the email from the beginning of the policy. They said they would refund it but I had to pay first or my policy cancels. Now I have to scramble to get insurance because they rather cancel. NEVER EVER get insurance that makes you feel insecure.
  By Angelo Martinez, April 02, 2017
• ★ ★ ★ ★ ☆
  I have no major complaints. Occasionally, a call doesn't get returned but it hasn't been a continuous problem. Everyone is friendly and tries to be helpful. If they can't answer a question, they get me in touch with a person who can. I never have trouble reaching a live person in their office during business hours which is important to me bc I hate calling the toll free number. Overall, I'd say not perfect but definitely better than most imho.
  By Lady Pryce, March 31, 2017

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About Ric Hansen - State Farm Insurance Agent in Gainesville